COMPLAINTS & DISPUTE RESOLUTION POLICY

Last Updated: June 22, 2026
This Complaints & Dispute Resolution Policy explains how REVVD LLC handles customer complaints,
product concerns, disputes, and requests for resolution relating to purchases made through
www.revvdreset.com.
This Policy should be read together with our:

1. OUR COMMITMENT
REVVD LLC is committed to providing customers with a fair, transparent, and efficient process for
resolving concerns.
We encourage customers to contact us directly before escalating any dispute so that we may attempt to
resolve the matter promptly.

2. HOW TO SUBMIT A COMPLAINT
Customers may submit complaints by contacting:
Customer Support
hello@revvdreset.com
Returns & Product Issues
retur@revvdreset.com
To assist our investigation, customers should provide:
Full name
Order number
Contact information
Description of the issue
Supporting photographs where applicable
Relevant correspondence
Providing complete information helps reduce resolution times.

3. TYPES OF COMPLAINTS
REVVD LLC may receive complaints relating to:
Product Issues
damaged products
defective products
incorrect products
quality concerns
Delivery Issues
delayed shipments
missing shipments
damaged deliveries
Payment Issues
duplicate charges
payment authorization issues
refund concerns
Customer Service Issues
communication concerns
support experiences
Privacy Issues
personal information requests
GDPR concerns
data processing questions

4. COMPLAINT REVIEW PROCESS
Upon receiving a complaint, REVVD LLC may:
verify the Order;
request additional information;
review supporting documentation;
investigate relevant circumstances;
contact service providers where necessary.
Resolution times may vary depending on the complexity of the matter.

5. POSSIBLE RESOLUTIONS
Depending on the circumstances, REVVD LLC may offer:
replacement products;
refunds;
partial refunds;
exchanges;
store credit;
clarification of circumstances;
other reasonable remedies.
The appropriate resolution will depend on the facts of each case.

6. DEFECTIVE PRODUCTS
Where Customers believe Products are defective, REVVD LLC may request:
photographs;
product information;
batch information where available;
return of the Product for inspection.
Where a defect is confirmed, appropriate remedies will be provided in accordance with applicable law.

7. PAYMENT DISPUTES
Customers experiencing payment issues should first contact REVVD LLC before initiating chargebacks or
formal payment disputes.
Many issues can be resolved more quickly through direct communication.
Nothing in this Policy limits a Customer's rights through:
Klarna;
card issuers;
payment providers;
applicable consumer protection legislation.

8. GDPR & PRIVACY COMPLAINTS
Questions regarding privacy or data protection should be directed to:
hello@revvdreset.com
REVVD LLC will make reasonable efforts to investigate and respond to privacy-related concerns.
Where applicable, Customers may also have the right to contact a competent supervisory authority.

9. ALTERNATIVE DISPUTE RESOLUTION

Where a dispute cannot be resolved directly, Customers may have access to alternative dispute
resolution mechanisms available under applicable law.
REVVD LLC encourages reasonable efforts to resolve matters through communication before formal
proceedings are initiated.

10. SWEDISH & EU CONSUMER RIGHTS
Nothing contained in this Policy limits any rights available to consumers under:
Swedish consumer protection legislation;
European Union consumer protection legislation;
other mandatory consumer protection laws.
Where applicable law provides greater protections than this Policy, the applicable law shall prevail.

11. FRAUDULENT CLAIMS
REVVD LLC reserves the right to investigate:
fraudulent complaints;
abusive refund requests;
false claims;
misuse of consumer protection processes.
Where fraud is reasonably suspected, additional verification may be requested.

12. POLICY CHANGES
REVVD LLC reserves the right to update this Policy from time to time.
Updates may occur due to:
legal developments;
regulatory changes;
operational requirements;
business developments.
Updated versions will be published on the Website.

13. CONTACT INFORMATION
REVVD LLC
Wyoming Filing Number:
2026-002003051
VAT Number:
SE900109025801
Registered Agent Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States
Customer Support:
hello@revvdreset.com
Returns:
retur@revvdreset.com
Website:
www.revvdreset.com

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COMPLAINTS & DISPUTE RESOLUTION POLICY

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