Refund policy
REVVD LLC
Website Legal Policy
Returns & Refund Policy
Sweden & EU Ecommerce Policy Suite
Version 1.0 | Last Updated: June 22, 2026
RETURNS & REFUND POLICY
Last Updated: June 22, 2026
This Returns & Refund Policy applies to purchases made through www.revvdreset.com and should be
read together with our Terms & Conditions, Right of Withdrawal Policy, Privacy Policy, and other
Website policies.
The purpose of this Policy is to explain how returns, refunds, damaged products, and order issues are
handled by REVVD LLC.
1. CONTACT INFORMATION
All return and refund requests should be directed to:
Returns Department
retur@revvdreset.com
General Customer Support
hello@revvdreset.com
Returns Address
REVVD LLC Returns
Mariedalsvägen 62A
21745 Malmö
Sweden
2. BEFORE RETURNING A PRODUCT
Customers should contact REVVD LLC before sending any product back.
This allows us to:
verify the order;
review the issue;
provide return instructions;
reduce delays;
improve processing efficiency.
Returns sent without prior contact may experience delays in processing.
3. ELIGIBLE RETURNS
Customers may be eligible to request a return where:
a product was delivered incorrectly;
a product arrived damaged;
a product arrived defective;
a product is covered by applicable withdrawal rights;
a return is otherwise permitted under applicable law.
All returns are subject to review by REVVD LLC.
4. DAMAGED PRODUCTS
If a product arrives damaged, customers should contact:
retur@revvdreset.com
as soon as reasonably possible after delivery.
Where possible, customers should provide:
order number;
photographs of the product;
photographs of packaging;
description of the issue.
REVVD LLC may:
replace the product;
offer a refund;
offer store credit;
propose another reasonable solution.
The appropriate remedy will depend on the circumstances.
5. INCORRECT ORDERS
If a customer receives an incorrect product, customers should contact REVVD LLC as soon as possible.
Where appropriate, REVVD LLC may:
arrange replacement;
arrange return shipping;
provide a refund;
provide another suitable remedy.
6. REFUND PROCESS
Where a refund is approved, REVVD LLC will generally issue the refund using the original payment
method used during purchase.
Refunds may be processed through:
Shopify Payments;
Klarna;
card providers;
other approved payment methods.
REVVD LLC cannot control processing times imposed by financial institutions or payment providers.
7. REFUND TIMELINES
Once a refund has been approved, processing times may vary depending on:
payment provider;
card issuer;
bank;
country;
transaction method.
Customers should allow a reasonable period for the refund to appear in their account.
8. REFUSED OR INVALID RETURNS
REVVD LLC reserves the right to refuse returns where:
products cannot be identified;
fraud is suspected;
products have been intentionally damaged;
return claims are demonstrably false;
legal requirements for return eligibility are not satisfied.
Nothing in this section limits any mandatory rights granted under applicable consumer protection laws.
9. SHIPPING COSTS RELATING TO RETURNS
Responsibility for shipping costs associated with returns may depend upon:
the reason for return;
applicable consumer laws;
the condition of the product;
the circumstances of the order.
REVVD LLC will provide instructions once the return request has been reviewed.
10. EXCHANGES
Where appropriate and subject to availability, REVVD LLC may offer:
replacement products;
exchanges;
alternative remedies.
Availability of exchanges may vary depending on inventory levels and circumstances.
11. FRAUD PREVENTION
To protect customers and the business, REVVD LLC reserves the right to investigate:
suspicious refund requests;
unusual return patterns;
fraudulent claims;
abuse of refund systems.
Where fraud is reasonably suspected, additional verification may be requested.
12. CONSUMER RIGHTS
Nothing contained within this Policy limits any mandatory rights available to
consumers under:
Swedish law;
European Union law;
other applicable consumer protection legislation.
Where mandatory consumer protections provide greater rights than those described in this Policy, the
applicable legal protections shall prevail.
13. POLICY CHANGES
REVVD LLC reserves the right to modify this Policy at any time.
Updates may occur due to:
legal developments;
operational changes;
regulatory requirements;
business needs.
Updated versions will be published on the Website together with the applicable revision date.
14. CONTACT INFORMATION
Questions regarding returns or refunds may be directed to:
Returns Department
retur@revvdreset.com
Customer Support
hello@revvdreset.com
Website
www.revvdreset.com